Project Manager, Janitorial Solutions

Join one of the nation's rapidly expanding leaders in Commercial Construction and Facility Management!

PLEASANT VALLEY CORPORATION, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.

WE OFFER:

• An exceptional culture and positive work environment
• Competitive earnings
• Comprehensive benefits
• Personal recognition
• Individual development opportunities
• A clear path for career advancement!

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Shift	M-F | 8:30a – 5:00p
Work Location	Onsite – Medina, OH; Naples, FL
Division	Facilities Management
Team	Specialty Services
Reports To	Regional Manager, Janitorial Solutions

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Job Purpose

The Project Manager, Janitorial Solutions is responsible for serving as the primary point of contact for clients at both local and corporate levels for assigned projects. This role manages multiple projects simultaneously from initiation through completion, ensuring alignment with client expectations, timelines, and company standards. The Project Manager works in direct coordination with account representatives to deliver successful outcomes and maintain strong client relationships.

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Responsibilities

• Client Issue Resolution: Responds promptly to client maintenance requests via PVC Connect and direct communication; evaluates concerns and manages work orders through completion using best practices.
• Vendor and Work Order Management: Creates and manages work orders, sources and assigns subcontractors or technicians, and ensures timely, cost-effective service delivery across multiple ongoing projects.
• Communication and Coordination: Maintains clear and continuous communication with clients, vendors, and internal stakeholders; negotiates quotes, provides updates, and ensures customer satisfaction.
• Project Oversight: Manages 45–60 open work orders concurrently, averaging 8–15 per week with values ranging from $200 to $1M; ensures projects are completed on time, within scope, and at high quality standards.
• Process Compliance and Leadership: Adheres to SOPs and company guidelines while supporting Facilities Management staff; may lead rollouts, prepare bids, and identify opportunities for additional business.

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Requirements

• Janitorial or Facilities Experience: Minimum of 3–5 years of experience managing client issues and service delivery in a janitorial, commercial cleaning, or facilities management environment.
• Client-Facing Service Skills: Demonstrated success in a customer service or dispatch role involving frequent phone and email communication with clients.
• Education or Equivalent Work History: Bachelor’s degree in Business Administration preferred; 5–7 years of relevant industry experience accepted in lieu of a degree.
• Operational Software Proficiency: Strong computer skills with experience using work order management systems, CRM tools, scheduling software, and reporting functions.
• Industry & Trade Familiarity: Working knowledge of janitorial operations, building maintenance standards, and vendor coordination; PMP certification is a plus.

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Do YOU have these qualities?

Apply now to explore a fulfilling career with Pleasant Valley Corporation!