ASSISTANT MANAGER – HVAC SOLUTIONS
Join one of the nation's rapidly expanding leaders in
Commercial Construction and Facility Management!
PLEASANT VALLEY CORPORATION, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.
WE OFFER an exceptional culture and positive work environment, competitive earnings, comprehensive benefits, personal recognition, individual development opportunities, and a clear path for career advancement!
Job Details
Full-Time
Shift: 8:30a – 5:00p, M-F
Work Location: Onsite – Medina, OH
Division: Facilities Management – Specialty Services
Reports To: HVAC Services Manager
Job Purpose
The Assistant Manager - HVAC Solutions is responsible for leading a segmented operations group dedicated to addressing and resolving clients' HVAC needs promptly and cost-effectively. This role oversees the delivery of services for all related issues, ensuring high-quality solutions while fostering strong customer and vendor relationships. The Assistant Manager - HVAC Solutions is committed to achieving service excellence and operational objectives, driving customer satisfaction and operational efficiency within the HVAC sector.
Responsibilities
- Manage HVAC Solutions operations team to ensure high-quality service delivery, meeting company and client objectives.
- Achieve annual targets for client responsiveness and service KPIs, supporting total revenues of $5M - $8M.
- Oversee workflow and customer needs assessment, collaborate with internal teams, and manage work orders based on priority and resources.
- Review subcontractor bids for accuracy and scope, manage email inbox, escalation processes, A/P and A/R processing, and vendor price discrepancies.
- Conduct operational training, lead team meetings, and supervise Project Managers and Facility Coordinators, ensuring compliance with company policies.
Requirements
- At least 5 to 7 years of industry knowledge in commercial HVAC services, including experience resolving HVAC problems within a commercial facilities/property management organization.
- Highly knowledgeable in general trades, with strong computer skills in CRM software, data entry, documentation, scheduling, and reporting.
- Proven ability to analyze large-scope problems, develop, and implement effective solutions.
- Preferred certifications: Project Management Professional (PMP) and Six Sigma (or similar program).
Do YOU have these qualities? Apply now to explore a fulfilling career with Pleasant Valley Corporation!